Support & knowledge base
Escalated conversations are redacted, secret-free projections. KB articles power the chatbot and tenant guided steps. ● live data
Escalated conversations (1)
| Tenant | Summary | Escalation | Msgs | Linked case |
|---|---|---|---|---|
| sample-02 | Domain still not verified after 30 min | operator_case | 6 | case-1 |
| sample-02 | How do I point my domain at LaunchWired? | suggested_action | 3 | — |
| sample-03 | What does 'RLS' mean? | none | 2 | — |
Knowledge base
Coverage gaps (no article): stripe.webhook, supabase.auth.
| Title | Type | Providers | Check keys | v |
|---|---|---|---|---|
| Point your domain at Cloudflare | guided_step | cloudflare, cloudflare_registrar | cloudflare.nameservers | 2 |
| Why is my email domain unverified? | error_explainer | resend | resend.verified | 1 |
| What is row-level security (RLS)? | concept | supabase | supabase.rls_enabled | 1 |
Article bodies/titles reject secret-shaped values (§8).